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Rail Passengers Council

The online business requirements of the RPC centered around an online, multi-lingual portal service conceived to reflect the federal, passenger-focused work of the RPC. Getfrank were asked to help define the scope and practical limits of these requirements, and to help choose an appropriate technology platform that could deliver whilst staying within strictly circumscribed budgetary limits.

Web homepage

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Click the numbers to see further illustrations from this project.

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Solution

Using existing branding (principally logos and logotypes), Getfrank conceived and designed the entire RPC site to be a quick and effective UI that simultaneously adhered to all Governmental accessibility guidelines.

Getfrank produced a technology recommendation from the open source community - the Zope web application server - that was able to address all of the RPC’s key requirements. Technical and information architecture design flowed naturally out from this choice, with its concomitant flexibility, stability and lack of exorbitant licensing costs.

Getfrank were responsible for the interactive design and technical architecture of the RPC site, including the technical development of a powerful content management system to allow multiple regional administrators to manage content across the regional site(s) that make up the portal. The site has several novel features, including "sideways" navigation across the entire federal structure of the site, polls and discussions, specialised content publishing, all underpinned by extensive database functionality.

Outcome

The site, and the CMS, has exceeded all expectations, and has recently been extended to offer the RPC extranet functionality in addition to website functionality. Stability and the flexibility to meet diverse business requirements, combined with highly cost-effective, technical sophistication means that the RPC website, extranet (and intranet, in production) has evolved into a model for how to build a cost-effective, portal web presence for nationally distributed, federal organisations.

:: www.railpassengers.org.uk
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